---
title: Who should I contact if I would like to brainstorm, strategize, or learn something new?
description: We are always here for you and love to work with you and your team as much as possible!
---

[Skip to content](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#main-content)

English

Show submenu for translations

[More support](https://knowledge.mobilemind.io/kb-tickets/new?hsLang=en)

MobileMind

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://knowledge.mobilemind.io/kb-tickets/new)
- [Go to Learn](https://learn.mobilemind.io/)

[Go to Learn](https://learn.mobilemind.io/)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledge.mobilemind.io/?hsLang=en)
2. [HQ - General](https://knowledge.mobilemind.io/hq-general?hsLang=en)
3. [General Support Info](https://knowledge.mobilemind.io/hq-general?hsLang=en#general-support-info)

# Who should I contact if I would like to brainstorm, strategize, or learn something new?

## We are always here for you and love to work with you and your team as much as possible!

![lets chat-blue-SS](https://knowledge.mobilemind.io/hs-fs/hubfs/Icons/Icon-Title/lets%20chat-blue-SS.png?width=525&height=103&name=lets%20chat-blue-SS.png)

 

### There are several different avenues for getting MobileMind support.

- [FAQ Articles](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#FAQ) (knowledge base)
- [Support Tickets](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#ticket)
- [Schedule an HQ Coaching session](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#schedule)
- [Find out What's New in MobileMind](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#new)
- [Share a New Idea](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#ideas)
- [Renewal, Usage, Add a Feature](https://knowledge.mobilemind.io/who-should-i-contact-if-i-would-like-to-brainstorm-strategize-or-learn-something-new#CS)

---

![FAQ](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/FAQ.png?width=340&height=117&name=FAQ.png)

#### We are always here to help, but if you would like to try to find the answer on your own or just want to browse our knowledge base articles, you can click on the FAQ's button from the Learn side dashboard in the "Here for You" widget or from the Support widget on your HQ dashboard.

![dashboard](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/dashboard.png?width=688&height=343&name=dashboard.png)

![HQ Dash FAQ](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%20FAQ.png?width=688&height=348&name=HQ%20Dash%20FAQ.png)

---

![support ticket options title and icon](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/support%20ticket%20options%20title%20and%20icon.png?width=575&height=82&name=support%20ticket%20options%20title%20and%20icon.png)

### Couldn't find what you were looking for in our knowledge base or maybe you simply don't have time to search the articles? No worries! You are welcome to submit a support ticket any time you need.

#### Those tickets go straight to Megan Huss and she is happy to answer any questions you may have.

You can get to the support ticket link by clicking on your profile icon in the upper right of your HQ dashboard or the Learn side dashboard. You will also see the link in the "Here for You" widget on the Learn dashboard or the Support widget on the HQ dashboard.

![profile submit a ticket](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/profile%20submit%20a%20ticket.png?width=688&height=352&name=profile%20submit%20a%20ticket.png)

![HQ Dash Support link profile](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%20Support%20link%20profile.png?width=688&height=348&name=HQ%20Dash%20Support%20link%20profile.png)

**Support Widgets:**

![dashboard](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/dashboard.png?width=688&height=343&name=dashboard.png)

![HQ Dash Submit ticket](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%20Submit%20ticket.png?width=688&height=348&name=HQ%20Dash%20Submit%20ticket.png)

---

![HQ Coaching session title](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Coaching%20session%20title.png?width=506&height=97&name=HQ%20Coaching%20session%20title.png)

Do you want us to help you brainstorm, strategize, or walk you through a MobileMind feature? We are here for it! All you need to do is click on Schedule an HQ Session from your Support widget on your HQ dashboard. You will be taken to a calendar where you can choose a day and time that works best for you! Please try to include as many details as you can so we can be prepared for the call.

![HQ Dash 2 Schedule](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%202%20Schedule.png?width=688&height=348&name=HQ%20Dash%202%20Schedule.png)

![HQ Dash Cal](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%20Cal.png?width=688&height=348&name=HQ%20Dash%20Cal.png)

---

![new features](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/new%20features.png?width=688&height=113&name=new%20features.png)

#### If you are interested in new features and updates, you can check the What's New widget on your HQ dashboard or you can always go to the [What's New Articles](https://knowledge.mobilemind.io/whats-new?hsLang=en) in our knowledge base to get a more detailed list.

![HQ Dash WHats New](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%20WHats%20New.png?width=688&height=348&name=HQ%20Dash%20WHats%20New.png)

![KB Whats new](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/KB%20Whats%20new.png?width=688&height=348&name=KB%20Whats%20new.png)

 

---

![new idea](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/new%20idea.png?width=410&height=124&name=new%20idea.png)

### We also love to hear what you would like to see. You can click on the Share a New Idea link from the Support widget on your HQ Dashboard as well!

![HQ Dash Share](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/HQ%20Dash%20Share.png?width=688&height=348&name=HQ%20Dash%20Share.png)

---

![renewals 2](https://knowledge.mobilemind.io/hs-fs/hubfs/Support%20Tickets/renewals%202.png?width=688&height=90&name=renewals%202.png)

### Would you like to talk about an upcoming renewal, how your district is doing, or adding a new feature? Your Customer Success Team is here to help!

Please feel free to [schedule a call](https://meetings.hubspot.com/laura33/mm-customer-connect-) with them or email Laura Smith Price (laura@mobilemind.io) or Catherine Broome (catherine @mobilemind.io) and let them know what you would like to talk about!

- [Learning in MobileMind](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#main-content)
  
  
  
  
  
    - [General FAQ's](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#general-faqs)
    - [MobileMind Extension and Troubleshooting](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#mobilemind-extension-and-troubleshooting)
    - [Support](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#support)
    - [Dashboard](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#dashboard)
    - [AI Genie](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#ai-genie)
    - [Content](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#content)
    - [Feedback & Resubmissions](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#feedback-resubmissions)
    - [Backpack](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#backpack)
    - [Events](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#events)
    - [External PD Events](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#external-pd-events)
    - [Google & MS Certifications](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#google-ms-certifications)
    - [Observations](https://knowledge.mobilemind.io/learning-in-mobilemind?hsLang=en#observations)
- [What's New?](https://knowledge.mobilemind.io/whats-new?hsLang=en#main-content)
  
  
  
  
  
    - [2026](https://knowledge.mobilemind.io/whats-new?hsLang=en#2026)
    - [2025](https://knowledge.mobilemind.io/whats-new?hsLang=en#2025)
    - [2024](https://knowledge.mobilemind.io/whats-new?hsLang=en#2024)
    - [2023](https://knowledge.mobilemind.io/whats-new?hsLang=en#2023)
- [AI Genie](https://knowledge.mobilemind.io/ai-genie?hsLang=en#main-content)
  
  
  
  
  
    - [Genie from the Learn Side](https://knowledge.mobilemind.io/ai-genie?hsLang=en#genie-from-the-learn-side)
    - [Genie from the HQ Side](https://knowledge.mobilemind.io/ai-genie?hsLang=en#genie-from-the-hq-side)
- [Mobile App](https://knowledge.mobilemind.io/mobile-app?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://knowledge.mobilemind.io/mobile-app?hsLang=en#general)
    - [Android & iOS App](https://knowledge.mobilemind.io/mobile-app?hsLang=en#android-ios-app)
    - [MobileMind Events on the App](https://knowledge.mobilemind.io/mobile-app?hsLang=en#mobilemind-events-on-the-app)
    - [External PD](https://knowledge.mobilemind.io/mobile-app?hsLang=en#external-pd)
- [HQ - General](https://knowledge.mobilemind.io/hq-general?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://knowledge.mobilemind.io/hq-general?hsLang=en#general)
    - [General Content Info](https://knowledge.mobilemind.io/hq-general?hsLang=en#general-content-info)
    - [General Support Info](https://knowledge.mobilemind.io/hq-general?hsLang=en#general-support-info)
    - [Extension Information](https://knowledge.mobilemind.io/hq-general?hsLang=en#extension-information)
- [HQ - Content Creation](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#main-content)
  
  
  
  
  
    - [Content - General](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#content-general)
    - [Categories](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#categories)
    - [Courses](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#courses)
    - [Submission Types](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#submission-types)
    - [Reviewing Submissions](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#reviewing-submissions)
    - [Badges](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#badges)
    - [Learning Paths](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#learning-paths)
    - [Announcements](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#announcements)
    - [Assignments](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#assignments)
    - [Quick Links](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#quick-links)
    - [Mandated Training](https://knowledge.mobilemind.io/hq-content-creation?hsLang=en#mandated-training)
- [HQ - Users & Groups](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#general)
    - [Rostering Options](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#rostering-options)
    - [Users](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#users)
    - [Groups](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#groups)
    - [HQ Roles](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#hq-roles)
- [HQ - Reports](https://knowledge.mobilemind.io/hq-reports?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://knowledge.mobilemind.io/hq-reports?hsLang=en#general)
- [HQ - Events](https://knowledge.mobilemind.io/hq-events?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://knowledge.mobilemind.io/hq-events?hsLang=en#general)
    - [Single Event](https://knowledge.mobilemind.io/hq-events?hsLang=en#single-event)
    - [Conference](https://knowledge.mobilemind.io/hq-events?hsLang=en#conference)
    - [Managing an Event](https://knowledge.mobilemind.io/hq-events?hsLang=en#managing-an-event)
    - [Event Personnel](https://knowledge.mobilemind.io/hq-events?hsLang=en#event-personnel)
    - [External PD](https://knowledge.mobilemind.io/hq-events?hsLang=en#external-pd)
    - [Pre-Approval Workflow](https://knowledge.mobilemind.io/hq-events?hsLang=en#pre-approval-workflow)
    - [Certificate Configuration](https://knowledge.mobilemind.io/hq-events?hsLang=en#certificate-configuration)
- [HQ- Rubrics for Coaching and Evaluations](https://knowledge.mobilemind.io/hq-rubrics-for-coaching-and-evaluations?hsLang=en#main-content)
  
  
  
  
  
    - [Creating Rubrics](https://knowledge.mobilemind.io/hq-rubrics-for-coaching-and-evaluations?hsLang=en#creating-rubrics)
    - [Completing Rubrics](https://knowledge.mobilemind.io/hq-rubrics-for-coaching-and-evaluations?hsLang=en#completing-rubrics)
    - [Observation Events](https://knowledge.mobilemind.io/hq-rubrics-for-coaching-and-evaluations?hsLang=en#observation-events)
    - [Observation Roles](https://knowledge.mobilemind.io/hq-rubrics-for-coaching-and-evaluations?hsLang=en#observation-roles)
- [HQ - Onboarding](https://knowledge.mobilemind.io/hq-onboarding?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://knowledge.mobilemind.io/hq-onboarding?hsLang=en#general)
    - [Getting Up and Running with MobileMind](https://knowledge.mobilemind.io/hq-onboarding?hsLang=en#getting-up-and-running-with-mobilemind)
    - [MobileMind Extension](https://knowledge.mobilemind.io/hq-onboarding?hsLang=en#mobilemind-extension)
    - [MobileMind Academy](https://knowledge.mobilemind.io/hq-onboarding?hsLang=en#mobilemind-academy)
- [MM Internal Documents](https://knowledge.mobilemind.io/mm-internal-documents?hsLang=en)

# MobileMind

Help Center

Copyright © 2026, MobileMind