--- title: Add & Edit Users Via CSV Import description: When you have several changes to make, we recommend doing this via CSV import. --- [Skip to content](https://knowledge.mobilemind.io/add-edit-users-via-csv-import#main-content) English Show submenu for translations [More support](https://knowledge.mobilemind.io/kb-tickets/new?hsLang=en) MobileMind Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.mobilemind.io/kb-tickets/new) - [Go to Learn](https://learn.mobilemind.io/) [Go to Learn](https://learn.mobilemind.io/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.mobilemind.io/?hsLang=en) 2. [HQ - Users & Groups](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en) 3. [Rostering Options](https://knowledge.mobilemind.io/hq-users-groups?hsLang=en#rostering-options) # Add & Edit Users Via CSV Import ## When you have several changes to make, we recommend doing this via CSV import. **![csv import](https://knowledge.mobilemind.io/hs-fs/hubfs/Icons/Icon-Title/csv%20import.png?width=462&height=98&name=csv%20import.png)** ### **Users can be only managed by a user with organization role Org Admin.** - Users can be managed manually or via import. This article will discuss how to manage users via import.  - Please note this is also a course in the [HQ Learning Path](https://learn.mobilemind.io/learning-path/67).   ### To manage users via import: ###### From your **HQ Dashboard** click **Account** and then choose **Users** ![1- accout- users](https://knowledge.mobilemind.io/hs-fs/hubfs/Users%20and%20Groups/Bulk%20Upload/Upload%20Users-%202026%20update/1-%20accout-%20users.png?width=670&height=268&name=1-%20accout-%20users.png) ###### Select **Import Users** ![2- Import button](https://knowledge.mobilemind.io/hs-fs/hubfs/Users%20and%20Groups/Bulk%20Upload/2-%20Import%20button.png?width=670&height=329&name=2-%20Import%20button.png)   ###### **Download Import Instructions & Examples** for a detailed list of things to know before conducting an import ###### ![download instructions](https://knowledge.mobilemind.io/hs-fs/hubfs/Users%20and%20Groups/Import/download%20instructions.png?width=670&height=334&name=download%20instructions.png)   ###### **Important - you must import a full roster of users every time. ** ![download users](https://knowledge.mobilemind.io/hs-fs/hubfs/Users%20and%20Groups/Import/download%20users.png?width=670&height=334&name=download%20users.png) ### If you would like to give users HQ Admin roles: ###### Please pay special attention to the **available roles** that can be given to users.  For an explanation of the roles [please view this article](https://knowledge.mobilemind.io/what-types-of-admin-roles-are-available?hsLang=en). ###### The roles must be typed exactly as they are listed. If you are assigning multiple roles, use a comma and no space. ###### Org roles and Group roles are in different columns. ![roles](https://knowledge.mobilemind.io/hs-fs/hubfs/Users%20and%20Groups/Import/roles.png?width=670&height=334&name=roles.png) ###### Choose file and upload to MobileMind: - ###### **Complete and save** your csv file - ###### Click **Choose File** and select your csv file that you just created. - ###### Check the box if you created any new groups on your spreadsheet - ###### Click Import Users - ###### If you have reached a license limit and are no longer able to add users, please reach out to your customer success rep or [submit a request](https://hq.mobilemind.io/submit-ticket).   ![choose file](https://knowledge.mobilemind.io/hs-fs/hubfs/Users%20and%20Groups/Import/choose%20file.png?width=670&height=334&name=choose%20file.png) ###### You will now see a notification box that will tell you how many users were **successfully uploaded**. - ###### If you need to manually edit or add a role to any user, you can click on the word **edit** on the right side of the line for that person as needed. - 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